Your waiver is a step in the booking, signed on a phone before the slot is confirmed, and filed against the client for good. The first visit starts with a groom instead of a clipboard.
New clients sign while they book, right after their dog’s details and temperament notes. Regulars are never asked twice. If someone books by phone, one tap from their record sends them the signing link.
Upload the waiver PDF you already use. When you replace it, the next booking asks each client for a fresh signature, and every version you have published stays on record with who signed it and when.
The expiry date lives on the pet, not in a drawer. Your dashboard lists every appointment in the next two weeks whose dog will be out of date by the day of the visit, so you chase it a fortnight out instead of at the door.
New clients start signing the same day you switch it on.
New clients start signing the same day you switch it on.
Your client reads your document, types their full name, and ticks to agree. Four things are stored with that: the name they typed, the exact version of the document they were shown, the moment they agreed, and the IP address they agreed from. That is the evidence you would want if it were ever questioned. We are not lawyers, though, so have yours read your waiver text.
You have to — you upload your own PDF, and it is the only document anyone signs. GroomSpark does not supply waiver wording, because what belongs in one is a question for your lawyer and your state rather than for us.
You choose which way that goes. Leave it optional and there is an “I’ll sign at drop-off” link out of the booking, so nobody is stuck at the last step. Make it required and the booking cannot be confirmed until it is signed. It is one setting for the whole shop, not a decision you make client by client.
No. Once per client, per version. When you upload new wording the next booking asks them to sign that version; until you do, nobody is asked twice.
On the pet, as an expiry date and a photo of the record. Your dashboard lists any appointment in the next fortnight whose dog will be out of date by the day of the visit, so a lapsed shot turns up with two weeks’ notice rather than at the door.
Yes — up to forty of them, in your own words: coat concerns, behaviour notes, whether the dog has been groomed before. Short answers, long answers, yes or no, dates, and pick-lists. The questionnaire goes out as its own link and every answer files against the client.
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Waivers and intake forms are included, with no charge per signature.
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